At Pluralsight, I managed enterprise SaaS customers across APAC, the US, and India, owning renewals, retention, and growth for an $8M–$10M ARR book of business. I led forecasting, negotiations, pricing approvals, PO coordination, and deal execution while using account health and usage insights to mitigate churn.
Across KAYGEN, TeamLease, and Indeed, I managed strategic accounts, contract extensions, product adoption, customer success playbooks, and expansion opportunities. I partner closely with Sales, Product, Support, Legal, and Finance to remove roadblocks and deliver better customer outcomes.
I’ve also mentored Key Account Managers, managed post-sales relationships, and earned recognition including Pluralsight President’s Club, a Revie Award, and Indeed ACE Awards.
