muzalayo kakumbi

I am a dedicated customer service professional with over 7 years of experience in various roles, including data entry, sales, and administrative support. My journey began at the University of Zambia, where I earned a Certificate in Business Administration, equipping me with the skills necessary to excel in customer-focused environments.

Throughout my career, I have worked in diverse settings, including as a Sales Executive at Both Sec Company in Zambia, where I was responsible for meeting customer requirements and ensuring satisfaction through effective communication and follow-ups. My experience as a Clerk/Registrar at a clinic further honed my data entry skills, allowing me to manage patient records accurately and efficiently.