Muzaina mohammed

Coordinated the operational launch of a new corporate merchandise division by aligning sales, design, and production teams. Built CRM workflows and documentation, managed timelines with clients, and delivered client proposals and presentation decks on schedule.

Improved new client conversion by 50% through structured onboarding processes and CRM-based outreach tracking. Led end-to-end SaaS client onboarding, monitored operational KPIs, and used performance analysis to support retention and engagement strategies.

Coordinated Northern Europe market expansion by managing outreach schedules, activity tracking, and structured reporting. Built and maintained a 200+ prospect database, managed key global accounts, and achieved USD 45,000 in new business while exceeding revenue targets.

Coordinated multi-channel outreach campaigns using Salesforce to ensure accurate data entry, tracking, and follow-up scheduling. Managed client accounts with insurance premiums from AED 700K–1M and supported conversion-funnel process documentation and internal training.

Managed ad operations for ~70 active client accounts monthly, overseeing schedules, placements, and performance reporting. Increased department revenue from INR 600,000 to 1.1 million in 3 months, maintained 85% retention through structured engagement, and delivered ad performance outcome reports.

Managed 40–50 client accounts monthly, coordinating campaigns, subscription renewals, and ongoing communication. Drove 3x growth in client ad spend through structured account reviews and cross-sell coordination, while supporting customer experience improvement initiatives to improve loyalty and adoption.

Earned a Bachelor of Science in Fashion and Apparel Design from Vogue Institute of Fashion Technology.

Completed a certification in Google Digital Marketing & E-commerce.

Completed a Google certification in Digital Marketing & E-commerce.