Muskan Tyagi

I am a dedicated business manager with a proven track record in enhancing operational efficiency and customer satisfaction. My experience spans across various sectors, including logistics and education, where I have successfully led cross-functional teams and implemented innovative solutions that resulted in significant productivity gains. At Wishup.co, I improved correspondence management by 15% and boosted customer satisfaction by 20% through a robust feedback system. My ability to analyze market trends and competitor strategies has consistently increased market competitiveness.

In addition to my management skills, I hold a Certificate in UI/UX Design, which complements my business acumen by allowing me to approach projects with a design-thinking mindset. My apprenticeship at Dice Academy honed my skills in creating user interfaces and developing design systems. I am passionate about mentoring junior staff and fostering a positive work environment, which has led to a 25% increase in team productivity in my previous roles. I am now eager to leverage my diverse skill set as an Operations Manager, driving seamless operations and continuous improvement.