MUNANA Merveille

I am an aspiring Calls Expert with a solid foundation in communication, empathy, and customer-focused service. My experience spans various roles, including teaching and sales, where I have honed my ability to connect with people and provide exceptional support. I thrive in dynamic environments and am eager to contribute to a virtual call center that values client experiences.

During my time as a Primary Class Teacher, I developed engaging lesson plans and fostered a nurturing classroom atmosphere that encouraged student participation. My role required effective communication with parents and adaptability to meet diverse learning needs. Additionally, my experience as a Salesperson allowed me to utilize persuasive communication skills to build trust and enhance customer satisfaction. I am committed to continuous growth and learning in my professional journey.