Muhammad Waseem Raza
@muhammadwaseemraza
Customer-focused support specialist with experience in call support, sales, and safety operations.
What I'm looking for
I am a motivated, customer-focused professional with over two years of call support experience and six months in outbound sales. I currently contribute to Uber's Safety Team as a Safety Specialist, applying strong communication and problem-solving skills.
At Mindbridge Pvt. Ltd., I served as a Call Support Representative for two years and as an Outbound Sales Representative for six months, gaining hands-on experience in customer interactions, sales outreach, and resolving issues efficiently.
In my present role on Uber's Safety Team, I focus on maintaining safety standards and supporting riders and drivers through clear communication and careful problem resolution.
I bring teamwork, reliability, and a customer-first mindset to every role, and I am eager to continue growing in operational safety, customer support, or client-facing positions where I can make measurable improvements.
Experience
Work history, roles, and key accomplishments
Safety Specialist
Uber
Contributing to Uber’s Safety Team, handling safety-related cases and investigations to improve rider and driver security and compliance.
Outbound Sales Representative
Mindbridge Pvt. Ltd.
Conducted outbound sales for 6 months, generating leads and closing deals through persuasive communication and targeted outreach.
Call Support Representative
Mindbridge Pvt. Ltd.
Provided customer support for 2 years, resolving inquiries and improving customer satisfaction through clear communication and problem-solving.
Education
Degrees, certifications, and relevant coursework
University of the Punjab
Bachelor's Degree
Graduation from University of the Punjab; field and degree unspecified in the provided information.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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