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Muhammad Waseem Raza

@muhammadwaseemraza

Customer-focused support specialist with experience in call support, sales, and safety operations.

Pakistan
Message

What I'm looking for

I seek a customer-facing role focused on safety or support where I can apply communication, problem-solving, and teamwork to improve user experience and operational outcomes.

I am a motivated, customer-focused professional with over two years of call support experience and six months in outbound sales. I currently contribute to Uber's Safety Team as a Safety Specialist, applying strong communication and problem-solving skills.

At Mindbridge Pvt. Ltd., I served as a Call Support Representative for two years and as an Outbound Sales Representative for six months, gaining hands-on experience in customer interactions, sales outreach, and resolving issues efficiently.

In my present role on Uber's Safety Team, I focus on maintaining safety standards and supporting riders and drivers through clear communication and careful problem resolution.

I bring teamwork, reliability, and a customer-first mindset to every role, and I am eager to continue growing in operational safety, customer support, or client-facing positions where I can make measurable improvements.

Experience

Work history, roles, and key accomplishments

Uber logoUB
Current

Safety Specialist

Uber

Contributing to Uber’s Safety Team, handling safety-related cases and investigations to improve rider and driver security and compliance.

Education

Degrees, certifications, and relevant coursework

University of the Punjab logoUP

University of the Punjab

Bachelor's Degree

Graduation from University of the Punjab; field and degree unspecified in the provided information.

Tech stack

Software and tools used professionally

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Muhammad Waseem Raza - Safety Specialist - Uber | Himalayas