Muhammad Salim Azad - Matchday Programme & Merchandise Vendor - IVS Group | Himalayas
Muhammad Salim AzadMA
Open to opportunities

Muhammad Salim Azad

@muhammadsalimazad

Dedicated customer service and retail assistant with proven experience.

United Kingdom
Message

What I'm looking for

I am looking for a role that values customer service and teamwork, where I can contribute to a positive environment and grow professionally.

I am a dedicated and hands-on customer service and retail assistant with proven experience in fast-paced, high-volume environments. My background includes working in convenience retail, public venues, and parcel handling, where I have consistently maintained strong attention to detail and supported operational efficiency.

Throughout my career, I have been recognized for my calm and approachable manner, which has allowed me to effectively resolve queries and support my team members. I pride myself on delivering high standards of customer care, whether I am assisting customers at the Dartford Delivery Office or selling merchandise at the London Stadium. My ability to adapt to changing situations and maintain a positive attitude has earned me praise from supervisors and repeat customers alike.

Experience

Work history, roles, and key accomplishments

IG

Matchday Programme & Merchandise Vendor

IVS Group

Jan 2023 - Jan 2024 (1 year)

Sold official matchday programmes and merchandise to thousands of fans attending football matches and live events at London Stadium. Handled high-volume sales, long queues, and sudden spikes in foot traffic with speed and calm under pressure.

AM

Warehouse Operative

Amazon

Jan 2022 - Jan 2022 (0 months)

Worked as part of a busy fulfilment team processing hundreds of orders per shift. Scanned items into and out of storage, sorted parcels, and prepared packages for dispatch.

RM

Customer Service Assistant – PHG

Royal Mail

Jan 2020 - Jan 2022 (2 years)

Served as a front-facing team member at the Dartford Delivery Office, assisting customers with parcel collections, missed deliveries, and redelivery requests. Verified customer ID in line with data protection and security protocols.

BE

Store Assistant

Best-One

Jan 2018 - Jan 2019 (1 year)

Provided day-to-day retail support in a busy convenience store environment, balancing stock management with friendly, face-to-face service. Worked on the till handling cash and card transactions with speed and accuracy.

Education

Degrees, certifications, and relevant coursework

LF

Langdon Park School – Sixth Form

GCE A Levels, Biology, Mathematics, Physics

Grade: C (Biology), C (Mathematics), C (Physics)

Developed logical thinking and teamwork skills through science practicals and group projects. Improved time management by balancing coursework, deadlines, and personal responsibilities.

LS

Langdon Park School

GCSEs, Various Subjects

Grade: 9-5

Achieved 9 GCSEs at grades 9–5, including English Language and Mathematics. Built a strong foundation in literacy, numeracy, and independent study, gaining early exposure to structured assessments and academic discipline.

Tech stack

Software and tools used professionally

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