Open to opportunities

Denzel Dezako

@denzeldezako

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Customer-focused service professional with strong communication and teamwork skills.

United Kingdom

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What I'm looking for

I seek customer-focused roles that value teamwork, clear communication, operational reliability, and opportunities to apply my hospitality, retail, and logistics experience.

I am a customer-focused service professional with experience across hospitality, retail, logistics, and transport customer service. I consistently deliver friendly, efficient service, maintain high hygiene and safety standards, and work well under pressure.

My background includes waiter and retail roles, warehouse and production operative work, and recent customer service at a major train station, where I assisted passengers, handled inquiries, and supported safe station operations.

I bring reliable teamwork, attention to detail, and the ability to follow instructions and use initiative; I am studying Media Production and aim to apply my strong communication and organisational skills to roles that value customer experience and operational excellence.

Experience

Work history, roles, and key accomplishments

Customer Service Assistant

King's Cross Train Station

Jan 2024 - Jan 2025 (1 year)

Assisted passengers with inquiries and directions, provided excellent customer service in a busy environment, and supported safety and smooth station operations.

Customer Service Communication Problem Solving

Online Assistant / Team Member

Sainsbury's

Jan 2022 - Sep 2022 (8 months)

Picked and packed online orders accurately, assisted customers in-store, and worked with the team to maintain stock levels and ensure smooth store operations.

Customer Service stock replenishment Teamwork Time Management

Production Operative

Pioneer Foods

Jul 2021 - Oct 2021 (3 months)

Operated machinery and handled food products while maintaining cleanliness and hygiene standards and assisting in preparation and packaging of goods.

Machine Operation Packaging Quality Control Teamwork

Warehouse Operative

Amazon

Sep 2020 - Jul 2021 (10 months)

Picked, packed, and processed orders efficiently while maintaining high inventory accuracy and following health and safety procedures in a fast-paced environment.

Order picking Inventory Control Health & Safety Fast Paced Environment Attention To Detail Teamwork

Waiter

The Boathouse

Jun 2019 - Aug 2019 (2 months)

Delivered food and beverages, provided friendly and efficient table service, and ensured customer satisfaction throughout the dining experience.

Table Service Customer Service POS Operation Teamwork Time Management Hygiëne

Retail Assistant

WHSmith

Apr 2018 - Nov 2018 (7 months)

Shelved books and magazines accurately, rotated stock by removing outdated issues, and maintained a tidy shop floor to enhance customer experience.

Stocking Merchandising Inventory Management Customer Service Time Management

Commis Waiter

Côte Brasserie

Jan 2018 - Mar 2018 (2 months)

Polished glassware and cutlery to a high standard, loaded/unloaded dishwashers, and assisted in food service by delivering dishes to customers, improving table turnaround.

Table Service Customer Service Teamwork Hygiëne Time Management