Open to opportunities

Muhammad Rizwan

@muhammadrizwan5

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VA skilled in AthenaOne, admin tasks, healthcare support, and client communication.

Pakistan

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What I'm looking for

I’m looking for an Virtual Assistant job

I am a dedicated Virtual Assistant with a strong background in supporting virtual healthcare clinics, particularly in Florida. My professional experience includes managing a variety of administrative tasks essential to clinical operations. I specialize in appointment setting, cash collection, prior authorizations, and profile management, with proficiency in AthenaOne software. Additionally, I’ve successfully handled therapy notes and ensured accurate, organized record-keeping while providing exceptional support to both healthcare providers and patients.

Prior to my role in healthcare administration, I served as a Customer Engagement Specialist for a trucking company. In that role, I developed strong communication and client management skills, learning how to effectively resolve issues, coordinate with teams, and ensure high customer satisfaction.

With a keen eye for detail and a commitment to efficiency, I bring reliability and professionalism to every task. I am passionate about helping businesses run smoothly behind the scenes so they can focus on what matters most—serving their clients and growing their impact.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Trumediq Mental Health

Managed high volume of incoming calls and emails to ensure prompt communication with patients and internal staff. Handled online cash collections and maintained accurate financial records. Processed insurance claims and coordinated with providers to resolve billing issues.

TheraNotes Patient Scheduling Insurance Claims Data Entry Calendar Management Financial Record Keeping Email Management Call Handling athenaOne

Virtual Customer Engagement Specialist

AnyTrek

Served as the primary point of contact for trucking industry clients, providing product information, technical support, and post-sale follow-up. Built and maintained strong relationships with fleet managers and dispatchers to ensure long-term customer satisfaction and retention.

Customer Relationship Management Technical Support Product Demonstrations Troubleshooting CRM Software

Geophysicist

Halliburton

Expertise in Landmark's DecisionSpace Geosciences (DSG) software for subsurface data interpretation and management. Proficient in data migration, with a focus on transferring 2D and 3D seismic data from Petrel and Geoframe to DSG.

Landmark DecisionSpace Geosciences (DSG)Petrel Geoframe Data Migration Seismic Data Interpretation Subsurface Data Management Client Relationship Management Project Management Technical Support Quality Assurance

HSE Advisor

BGP PK

Facilitated effective communication and coordination across all levels of the organization, ensuring strict adherence to safety protocols during field operations. Implemented regular audits to evaluate and improve company policies and procedures.

Safety protocols Performance Reviews Auditing Policy Implementation Stakeholder Communication

Education

Degrees, certifications, and relevant coursework

Bahria University

Bachelor of Science, Geophysics

2013 - 2018

Studied Geophysics at Bahria University, focusing on the physical processes and properties of the Earth. Gained knowledge in areas such as seismology, geomagnetism, and remote sensing.

The City School

A Levels, General Studies

2011 - 2013

Completed A Levels at The City School, building a strong foundation in various subjects. Developed critical thinking and analytical skills essential for higher education.