Muhammad Nouman

I am an experienced Customer Service Associate with a strong background in both product and service industries, particularly in e-commerce. Currently pursuing a Bachelor's degree in Law at Bahria University, I have developed a keen ability to manage high volumes of customer interactions through various channels, including email, chat, and phone. My commitment to maintaining high satisfaction scores has been a hallmark of my career.

Throughout my experience, I have honed my skills in utilizing tools like Zendesk, Gorgias, and Shopify to deliver efficient and empathetic support. I thrive in fast-paced environments and have a proven track record of adapting to different brand voices while ensuring that customer needs are met promptly and effectively. My strong communication skills and ability to work under pressure have consistently contributed to my success in delivering high-quality customer support.