MMMuhammad Muddassar
@muhammadmuddassar
Dedicated banking professional with expertise in customer service and operations.
PakistanWhat I'm looking for
I am a passionate banking professional currently working as a Bank Teller at Meezan Bank Limited, where I excel in processing deposits and withdrawals, introducing new members to our banking platform, and maintaining regulatory account standards. My experience in customer service has equipped me with the skills to handle inquiries effectively and assist customers with loan and mortgage applications.
Previously, I worked as a Customer Service Officer and Warehouse Worker at Rollover Kids Company, where I developed a strong foundation in customer satisfaction and operational efficiency. My educational background includes a Master's in Operation and Supply Chain Management, which complements my practical experience and enhances my ability to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Bank Teller
Meezan Bank Limited
Nov 2022 - Present (2 years 9 months)
Processed deposits and withdrawals, introduced new members to the banking platform, and performed regulatory account maintenance. Dealt with customer inquiries, performed general administration tasks, and assisted with loan and mortgage applications.
Warehouse Worker
Rollover Kids Company
Jun 2020 - Jun 2021 (1 year)
Processed and packed customer orders for shipping, loaded delivery vans, and managed stock levels. Maintained accurate inventory records by entering data into computer systems and ensured warehouse cleanliness and safety.
Customer Service Officer
Rollover Kids Company
Jun 2018 - May 2019 (11 months)
Responsible for customer satisfaction and complaint handling, actively listening to and acting on customer feedback. Recommended process improvements to enhance customer experience and managed customer relationships to build trust.
Education
Degrees, certifications, and relevant coursework
VPVirtual University Of Pakistan
Masters Of Operation and supply chain management, Operation and Supply Chain Management
2020 - 2023
Studied advanced concepts in operation and supply chain management. Focused on optimizing processes and logistics within organizations.
AUAllama Iqbal Open University
Bachelor's Of Arts, Arts
2017 - 2020
Completed a Bachelor of Arts degree. Gained foundational knowledge in various humanities and social science disciplines.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Website
vu.edu.pkJob categories
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