Faisal Malik

I am a banking professional with over three years of hands-on experience in branch operations, customer service, and financial processing at a major retail bank. I consistently processed high daily transaction volumes and managed extensive account openings and closures.

I specialize in account management, transaction processing, cash handling, inward/outward clearing, and preparing daily branch financial positions. I routinely ensured compliance with bank policies and regulatory requirements while supporting audit processes.

I drove customer satisfaction through relationship building, product education, and participation in promotional campaigns that acquired new business. I have practical experience in basic financial analysis, risk evaluation, and loan processing.

I hold a Bachelor of Business Administration (Management) and completed multiple internal bank certifications in fraud awareness, customer onboarding, service excellence, and ethics. I bring a detail-oriented, service-driven approach to improving operational efficiency and client outcomes.