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Ahsan Hussain

@ahsanhussain

Results-driven banking professional with over 9 years of experience.

Pakistan
Message

What I'm looking for

I am seeking a role that values customer satisfaction and operational excellence, with opportunities for growth.

I am a results-driven banking professional with over 9 years of experience in retail banking operations, customer service, and cash management. My career has spanned leading banks such as Habib Metropolitan Bank, Bank of Punjab, and Dubai Islamic Bank, where I have honed my skills in account opening, funds transfer, cheque clearing, and regulatory compliance.

Throughout my career, I have demonstrated a proven ability to maintain accuracy, efficiency, and customer satisfaction in high-volume banking environments. I am adept at front-desk operations and cash handling, and I am committed to upholding banking standards and operational excellence. My experience has equipped me with the knowledge to deliver Shariah-compliant services while ensuring compliance with internal policies and regulatory guidelines.

Experience

Work history, roles, and key accomplishments

HB
Current

BBO Officer Grade I

Habib Metropolitan Bank

Jul 2023 - Present (2 years 1 month)

Processed new account openings, dormant account activations, and amendments in compliance with bank policies and regulatory guidelines. Managed front-counter operations including cash receipts and payments, utility bill collection, and fee challan processing with end-of-day balancing.

BP

UT Officer Grade II

Bank of Punjab

Apr 2021 - Present (4 years 4 months)

Processed and maintained customer requests for account opening, amendments, and related documentation, ensuring compliance with internal policies and regulatory guidelines. Reconciled General Ledger (GL) accounts periodically, maintaining accuracy and balance with actual records.

DB

UT Officer Grade II

Dubai Islamic Bank

Dec 2018 - Present (6 years 8 months)

Processed account opening requests and customer data maintenance in accordance with Shariah-compliant banking policies and internal procedures. Managed daily clearing operations, including inward and outward cheque clearing and return marking, in coordination with the clearing house.

HB

Cash Teller

Habib Metropolitan Bank

Dec 2015 - Present (9 years 8 months)

Handled daily cash transactions including deposits, withdrawals, utility bills, and fee collections, ensuring accuracy and compliance with bank procedures. Provided prompt and courteous customer service at the counter, addressing inquiries and assisting with financial transactions.

DB

Universal Teller

Dubai Islamic Bank

Jan 2015 - Present (10 years 7 months)

Performed front-line banking operations including cash deposits, withdrawals, utility bill payments, and fund transfers while ensuring accuracy and efficiency. Delivered excellent customer service by addressing client inquiries, resolving basic banking issues, and providing guidance on banking products.

Education

Degrees, certifications, and relevant coursework

University of Karachi logoUK

University of Karachi

Master's, Administrative Science

Completed a Master's degree focusing on administrative principles and practices. Gained advanced knowledge in organizational management and public sector administration.

University of Karachi logoUK

University of Karachi

Bachelor of Commerce, Commerce

Earned a Bachelor of Commerce degree, focusing on fundamental business and financial principles. Studied various aspects of commerce, including accounting, economics, and business management.

GK

Government National College, Karachi

Intermediate, Commerce

Completed Intermediate studies with a focus on Commerce. Acquired foundational knowledge in business subjects and prepared for higher education.

PK

Prince Ali Boys Secondary School, Karachi

Matriculation, Science

Completed Matriculation with a focus on Science. Gained foundational knowledge in scientific disciplines.

University of Karachi logoUK

University of Karachi

Postgraduate Diploma, Public Administration

Obtained a Postgraduate Diploma in Public Administration. Developed expertise in public policy, governance, and administrative processes.

Tech stack

Software and tools used professionally

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Ahsan Hussain - BBO Officer Grade I - Habib Metropolitan Bank | Himalayas