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Muhammad ZubairMZ
Open to opportunities

Muhammad Zubair

@muhammadzubair3

Dedicated Branch Services Officer with expertise in customer relations.

Pakistan
Message

What I'm looking for

I am looking for opportunities that allow me to leverage my customer service skills in a dynamic banking environment, with a focus on compliance and operational excellence.

I am a committed Branch Services Officer at Meezan Bank, where I have honed my skills in customer dealing, account management, and compliance since July 2018. My role involves handling account openings, amendments, and customer due diligence, ensuring that all processes align with SBP regulations and bank policies.

With a strong background in financial services, I manage cheque books and ATM cards, overseeing their distribution and addressing any issues related to stop payments. My experience also extends to funds transfer, where I facilitate both local and foreign remittances, ensuring seamless transactions for our customers. I pride myself on my ability to provide exceptional customer service and maintain high standards of communication.

Experience

Work history, roles, and key accomplishments

MB
Current

Branch Services Officer

Meezan Bank

Jul 2018 - Present (7 years 1 month)

Managed customer accounts, including opening, amendments, and KYC compliance. Handled cheque books and ATM cards, ensuring proper delivery and managing stop payments. Processed various fund transfers, including local and foreign remittances, while adhering to SBP regulations and bank policies.

Education

Degrees, certifications, and relevant coursework

TP

The University of Punjab

Master of Arts, Islamic Studies

2015 - 2017

Grade: 2nd Division

Completed a Master of Arts in Islamic Studies. Focused on advanced topics within the field, achieving a 2nd Division.

AU

Allama Iqbal Open University

Bachelor of Education, Education

2015 - 2016

Grade: 1st Division

Obtained a Bachelor of Education, specializing in educational theories and practices. Achieved a 1st Division.

TP

The University of Punjab

Bachelor of Arts, Arts

2013 - 2015

Grade: 2nd Division

Earned a Bachelor of Arts degree. Studied a broad curriculum, achieving a 2nd Division.

PE

Punjab Board of Technical Education

Diploma of Associate Engineer, Civil Technology

2007 - 2010

Grade: 1st Division

Completed a Diploma of Associate Engineer in Civil Technology. Gained practical and theoretical knowledge in civil engineering, achieving a 1st Division.

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Muhammad Zubair - Branch Services Officer - Meezan Bank | Himalayas