Muhammad Ishaq

Initiated outbound calls to real estate agents, qualified leads, and scheduled client appointments to advance sales of postpaid/prepaid SIM plans and broadband solutions, contributing to pipeline growth.

Prepared, reviewed, and submitted visa applications and supporting documentation while coordinating with clients and government agencies to ensure accurate and timely immigration outcomes.

Provided customer and sales support by recommending products, following up high-value leads, and delivering post-sale support to ensure customer satisfaction and repeat business.

Accurately input and reconciled large volumes of data into company systems, verified records across sources, and maintained data integrity to support reliable reporting and timely task completion.

Volunteered at a large-scale 75th anniversary event, welcomed VIP guests, supported event operations, and assisted with guest services over a three-month period.

Troubleshot hardware and software issues, installed and configured systems and software, and provided technical support to staff to ensure timely resolution of IT problems.

Operated children's amusement rides, ensured safety precautions, managed guests and children in a high-traffic environment, and handled customer interactions to deliver a safe experience.

Sold and promoted SIM cards, supported promotional activities, and assisted customers with upgrades and account inquiries to drive sales and customer acquisition.

Enrolled as an external candidate in online courses including circuit mechanic certification and related technical training beginning in 2025.

Completed an advanced CISCO certification and hardware technician advanced level through British Council Muscat between 2022 and 2024.

Grade: AVG Grade 8

Completed Ordinary Level Edexcel certifications with an average grade of 8 at B.S.M Oman from 2013 to 2021.