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PRIYA EKAMBARAM

@priyaekambaram

Dedicated professional with expertise in customer service and technical support.

Oman
Message

What I'm looking for

I am looking for a role that challenges me and allows for professional growth.

I am a dedicated professional with a strong background in customer service and technical support. My experience spans various roles, including working as a Tourist Information Clerk in Dubai, where I honed my skills in client coordination and customer service. I thrive in dynamic environments and am committed to providing exceptional support to clients.

In my previous role as a Technical Associate at Lapiz Digital Services in India, I developed a comprehensive understanding of the medical billing process. I successfully managed multiple responsibilities, ensuring quality deliverables and training new team members. My ability to adapt quickly and manage time effectively has been recognized through various achievements, including being nominated for implementing new project processes.

With a Bachelor of Business Administration and technical qualifications in data entry and typing, I possess strong computer literacy skills, particularly in Microsoft Office applications. I am eager to leverage my skills and experience in a progressive environment that offers opportunities for growth and development.

Experience

Work history, roles, and key accomplishments

LS

Technical Associate

Lapiz Digital Services

Jun 2013 - Present (12 years 3 months)

Managed end-to-end US medical billing processes, including demographics, payment posting, and eligibility verification. Successfully implemented new project cycles and provided training to new hires on medical billing procedures.

KT

Tourist Information Clerk

Kalyan Tourism

Provided comprehensive customer support and coordinated with clients and local agencies for tour planning. Managed invoice preparation, payment handling, and customer inquiries, ensuring smooth operations and client satisfaction.

Education

Degrees, certifications, and relevant coursework

TU

Tamil Nadu Open University

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration from Tamil Nadu Open University, passing out in 2015. Gained foundational knowledge in business principles and administration.

IU

Institute of Uma

Course Completion, Data Entry and Typing

Grade: First Class

Completed a course in Data Entry with a First Class. Also completed a Typing Higher course from the Institute of Uma, developing strong typing skills.

Tech stack

Software and tools used professionally

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PRIYA EKAMBARAM - Technical Associate - Lapiz Digital Services | Himalayas