Muhammad Imran Masood
@muhammadimranmasood
I resolve complex IT support issues and maintain reliable network operations.
PakistanWhat I'm looking for
I'm currently supporting IT operations at Globill Medical Resources, resolving complex technical issues promptly and helping maintain efficient day-to-day systems.
Before that, I spent over five years at Dream Internet Services as a Service Desk Analyst, responding to technical support requests through phone calls, emails, and helpdesk tickets.
I also worked as a Field Support Engineer, traveling to offices, branches, and client sites to diagnose hardware, software, desktop, laptop, printer, server, and networking issues.
I'm looking to apply my troubleshooting and network administration experience in a responsible role where I can keep learning and growing.
Experience
Work history, roles, and key accomplishments
Sr. IT Support Executive
Globill Medical Resources
Jun 2024 - Present (2 years 2 months)
Delivering high-quality technical assistance and resolving complex issues promptly. Skilled in troubleshooting, network administration, and ensuring optimal IT operations for organizational efficiency.
Education
Degrees, certifications, and relevant coursework
University of Sargodha
Bachelor of Arts, Arts
2021 - 2022
Pursued a Bachelor of Arts degree at the University of Sargodha from 2021 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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