Jawad AhmadJA
Open to opportunities

Jawad Ahmad

@jawadahmad2

IT Support Specialist with 9 years of experience in technical support.

Pakistan
Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative work environment.

I am an IT Support Specialist with over nine years of experience in delivering high-quality technical support and optimizing IT infrastructure for diverse organizations. My expertise lies in troubleshooting complex systems, resolving hardware and software issues, and ensuring exceptional customer service. I have a proven track record of improving system reliability and enhancing user productivity through proactive solutions.

In my role as Deputy Manager at Masood Textile Mills, I was responsible for managing day-to-day IT operations, including the design and implementation of LAN/WAN/VLAN/WLAN networks, installation of Microsoft Servers, and providing enterprise-level support to users. I have successfully led initiatives to monitor and control internet bandwidth, trained users on basic IT concepts, and coordinated with procurement departments for IT asset management.

Currently, as an IT Executive at Post-Ex, I manage network deployments, security policies, and system troubleshooting. My strong technical skills, combined with my ability to prioritize tasks and manage multiple responsibilities, make me a valuable asset in any IT environment.

Experience

Work history, roles, and key accomplishments

ML

Deputy Manager, IT

Masood Textile Mills (Pvt) Ltd

Jan 2016 - Present (9 years 7 months)

Managed daily IT operations, including troubleshooting hardware, software, and network issues for various devices and systems. Designed and implemented LAN/WAN/VLAN/WLAN configurations using Cisco, Trendnet, TP-Link, and D-Link network resources.

Education

Degrees, certifications, and relevant coursework

M(

Mohi-ud-Din Islamic University (MIU)

Bachelor of Science in Computer Science, Computer Science

2008 -

Studied computer science fundamentals, gaining excellent hardware knowledge and proficiency in various operating systems and network configurations. Developed strong troubleshooting and IT support skills.

Tech stack

Software and tools used professionally

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