Muhammad Ibrahim

I am a dedicated Technical Support Engineer with a strong background in providing operational and project support across various sectors. My experience includes managing technical issues, troubleshooting complex problems, and collaborating with cross-functional teams to enhance product offerings based on customer feedback. I thrive in environments that challenge my problem-solving skills and allow me to contribute to the success of the organization.

Throughout my career, I have demonstrated my ability to adapt and learn quickly, which has enabled me to support IT projects and deliver exceptional service to end-users. My roles have included IT Support Engineer at Philips and IT Project & Service Delivery at Under Armour, where I effectively managed stakeholder expectations and ensured consistent support across the EMEA region. I am passionate about continuous learning and development, always seeking opportunities to improve processes and enhance user experiences.