Open to opportunities

Muhammad Ateeq

@muhammadateeq1

Message

I support customers, manage CRM records, and improve after-sales operations.

Pakistan

Message

What I'm looking for

I'm seeking a part-time or remote role where I can use customer care, CRM, MS Excel reporting, data management, and administrative support skills.

At Orient Energy Systems, I handle client inquiries and after-sales support through email and chat, maintain CRM records, and manage commercial documentation, rental agreements, and payment recovery using MS Excel.

Previously, I supported sales and recovery at Digionics and built healthcare client relationships at Excel Health Care. I bring hands-on experience in customer coordination, database maintenance, reporting, documentation, account recovery, and reliable administrative support.

Experience

Work history, roles, and key accomplishments

Current

Customer Support After Sales

Current

Orient Energy Systems

Jan 2025 - Present (1 year 7 months)

Handled client inquiries and after-sales support via email and chat channels. Updated CRM software and managed commercial documentation, rental agreements, and payment recovery using MS Excel.

Customer Relationship Management Email Support Excel CRM Documentation Payment Recovery

Client Support (Sales & Recovery Officer)

Digionics (Pvt.) Ltd.

Jan 2022 - Jan 2025 (3 years)

Promoted medical equipment at government and private hospitals. Logged client inquiries and generated daily sales and market reports, managed follow-ups, payment recoveries, and account documentation.

Sales Customer Support Reporting Documentation Follow up Payment Recovery

Field Support Representative

Excel Health Care

Jan 2021 - Jan 2022 (1 year)

Built and maintained client relationships with healthcare professionals. Managed visit documentation, updated customer databases, and gathered feedback to optimize account support.

Client Relationship Management Documentation Database Management Feedback Collection