Kiran PervaizKP
Open to opportunities

Kiran Pervaiz

@kiranpervaiz

Confident and proactive customer support professional.

Pakistan

What I'm looking for

Seeking a challenging customer-facing role that utilizes my communication and problem-solving skills to deliver exceptional service and drive customer satisfaction.

I am a dedicated and empathetic customer support professional with experience in providing top-notch service to patients and customers. With a strong background in communication and problem-solving, I excel in fast-paced environments and thrive under pressure.

Throughout my career, I have developed a unique ability to understand and address the needs of patients and customers, ensuring their satisfaction and loyalty. My proficiency in Microsoft Office and QuickBooks accounting software has enabled me to efficiently manage customer interactions and data.

I am a team player with excellent interpersonal skills, able to work effectively with colleagues and departments to deliver exceptional service. I am confident in my ability to adapt to new challenges and environments, and I am excited to bring my skills and experience to a new role.

Experience

Work history, roles, and key accomplishments

CE
Current

Telephonist (CSR)

Cab Call Experts

Oct 2021 - Present (3 years 8 months)

Answered incoming calls, provided information, took bookings, handled customer queries, and maintained accurate records.

MT

Patient Support Relative

Med truly

Jan 2020 - Mar 2021 (1 year 2 months)

Communicated with patients and their families, provided emotional support, assisted with daily activities, coordinated care, advocated for patients, and provided practical support.

Education

Degrees, certifications, and relevant coursework

Kiran hasn't added their education

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Tech stack

Software and tools used professionally

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