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Muhammad Ali Butt

@muhammadalibutt

Sales Account Executive at Contour Software selling real estate technology to US agents and brokers, with a track record of growing revenue.

Pakistan

Message

At Contour Software, I sell real estate lead-generation, CRM, and related technology to US agents and brokers. I manage the sales cycle from prospecting and discovery through negotiation and close, including pricing and contract discussions.

Previously at Contour Software, I managed a real estate client portfolio, focusing on retention and upsell opportunities. As a Senior Customer Support Specialist, I maintained 95–100% CSAT and kept annual churn at 5–7%, while providing onboarding and product training.

At Emporia Leads, I increased average monthly sales revenue from $6K–$7K to $25K–$30K by selling services to call centers and marketing companies and managing affiliate and agent relationships. I generated new business through Facebook and LinkedIn campaigns and tracked the pipeline in Google Sheets.

At TLC Solutions, I helped scale monthly call-center revenue from $10K to as much as $170K. My experience also includes SaaS business development, real estate lead generation, sales operations, and customer support for US, UK, and Canadian markets.

Experience

Work history, roles, and key accomplishments

Current

Sales Account Executive

Current

Contour Software

Sep 2024 - Present (2 years 2 months)

Sells real estate lead-generation, CRM, and related technology solutions to US agents and brokers, managing the sales cycle from prospecting through close. Owns pricing and contract discussions in a commission-based environment.

Sales CRM Real Estate Lead Generation Negotiation Salesforce HubSpot NetSuite Five9 Zapier Zillow Podio PropStream REIPro

Senior Business Development Consultant

Emporia Leads

Oct 2017 - Jun 2026 (8 years 8 months)

Increased average monthly sales revenue from $6K-$7K to $25K-$30K by selling services to call centers and marketing companies. Generated new business through Facebook and LinkedIn campaigns and managed affiliate relationships.

Business Development Sales Facebook LinkedIn Google Sheets Pipeline Management Affiliate Management

Account Manager

Contour Software

Mar 2024 - Sep 2024 (6 months)

Managed an existing real estate client portfolio, focusing on retention, client relationships, and identifying upsell opportunities. Worked to reduce cancellation risk by aligning solutions with client goals.

Account Management Customer Retention Upselling CRM Salesforce HubSpot NetSuite

Senior Customer Support Specialist (Tier 2)

Contour Software

Jan 2020 - Mar 2024 (4 years 2 months)

Resolved escalated Tier 1 and Tier 2 cases by phone and email, investigating and documenting customer accounts in NetSuite. Led onboarding, product training, and webinars, and supported third-party CRM integrations.

Customer Support Tier 2 NetSuite Zapier Zillow Realtor.Com Onboarding Training Webinars CSAT

Business Development Specialist

Great Housing Solutions

Apr 2019 - Jan 2020 (9 months)

Sourced motivated sellers with vacant, pre-foreclosure, and distressed properties using real estate tools. Converted cold prospects into qualified leads and appointments, and sourced cash buyers and investors.

Real Estate Lead Generation REIPro Mojo Dialer Podio Zillow PropStream BeenVerified Cold Calling

International Business Development Executive

Antlere Global

Jun 2018 - Dec 2018 (6 months)

Built corporate prospect lists and executed cold-call, LinkedIn, and email outreach to market SaaS services. Managed inbound inquiries and the sales funnel end to end, closing enterprise deals.

Business Development SaaS Cold Calling LinkedIn Email outreach Sales Funnels Enterprise Sales

Business Development & Marketing Executive

TLC Solutions

Dec 2015 - Sep 2017 (1 year 9 months)

Negotiated dealership agreements with major US telecom providers and partnered with the CEO on marketing strategy. Helped scale monthly call-center revenue from $10K to as much as $170K.

Business Development Marketing Negotiation Telecommunications Xfinity Comcast Spectrum DirecTv Call Center

Sales Operations Supervisor

Megatech Online Resources

Aug 2013 - Nov 2015 (2 years 3 months)

Oversaw four concurrent US, UK, and Canadian lead-generation projects, generating approximately $100K in annual revenue. Led teams through escalations, KPI audits, and product training with client reporting.

Sales Operations Lead Generation KPI Reporting Team Leadership Escalation Management Training

Financial Analyst

Ovex Technologies Pakistan (Pvt.) Ltd.

Apr 2010 - Jul 2012 (2 years 3 months)

Negotiated with US customers on credit-report analysis and debt-resolution options by phone using Five9 cloud CRM. Converted leads referred by front-end sales representatives and delivered product training.

Financial Analysis Negotiation Five9 CRM Lead Conversion Training