Open to opportunities

Jude Okonkwo

@mrruddyfclick

Entry-level virtual assistant delivering reliable administrative support and client satisfaction through strong organization.

Angola

Message

What I'm looking for

I’m looking for a role where I can support customers and teams with email/calendar management, accurate data entry, and reliable administrative coordination—ideally in a structured environment that values integrity, fast follow-through, and continuous improvement.

I’m an entry-level virtual assistant and administrative support professional, trained by ALX Africa and known for integrity, accountability, and a proactive work ethic. I blend disciplined organization with dependable execution to keep day-to-day operations running smoothly.

In Angola, I support customers by managing inquiries, resolving issues promptly, and turning challenging situations into positive outcomes. I also maintain accurate client records, follow up on requests, and use CRM skills to strengthen service quality and support business operations.

Across my previous roles, I managed schedules, coordinated projects, handled documentation, and improved workflow transparency. I work confidently in English and Portuguese, leveraging Microsoft Office and Google Workspace tools to communicate clearly and deliver results.

Experience

Work history, roles, and key accomplishments

Current

Sales & Customer Management

Current

Divina Sucesso LDA

Jan 2025 - Present (1 year 5 months)

Provided customer support and sales follow-ups, resolving inquiries and maintaining CRM records; increased sales by 50% through proactive customer engagement and conversion support. Managed email/calendar tasks and handled challenging cases professionally to improve satisfaction.

Customer Support CRM Calendar Management Sales Support Data Entry Remote Collaboration Problem Solving Customer Retention

Administrative & Project Coordinator

RuddyJF Global Concept Ltd

Jan 2023 - Jan 2025 (2 years)

Coordinated office administration and customer support while managing project documentation, schedules, and records for concrete paving, tiling, and landscaping. Ensured timely delivery by tracking resources, updating stakeholders, and maintaining accurate data entry and quality checks.

Customer Support Project Coordination Office Administration Data Entry Database Management Scheduling document preparation Quality Control Microsoft Office

Project Coordinator

O'Ben Nigeria Ltd

Jan 2020 - Jan 2023 (3 years)

Supervised and coordinated building projects by planning resources and teams to deliver on time while maintaining quality standards. Produced progress reports and documentation, handled client requests, and improved workflow efficiency through organized scheduling and clear communication.

Project Coordination Resource Management Team Coordination Client Communication Scheduling Documentation Quality Control Progress Reports Problem Solving

Education

Degrees, certifications, and relevant coursework

St. Peter Claver Seminary, Okpala

General Studies, General Studies & Character Formation

Studied General Studies and Character Formation. Built discipline, leadership, and a strong sense of integrity through structured academic and personal development.

ALX Africa

Administrative Assistant training, Virtual Assistant / Administrative Support

Completed training focused on real-world administrative and business support functions. Gained experience in email and calendar management, data organization, and customer support.