Open to opportunities

Loide Sara Sebastião

@loidesarasebastio

Message

I support customers through clear communication, problem-solving, and organized remote service.

Angola

Message

What I'm looking for

I'm looking for an immediate remote role in customer support, customer service, or virtual assistance where I can use my communication, organization, and problem-solving skills to improve service quality and customer satisfaction.

I've provided direct customer service in a Luanda restaurant, guiding customers, answering questions, and responding to requests with professional, courteous communication.

I supported complaint and problem resolution, assisted the sales and service process, and organized customer-service activities. I also collaborated with the team to help ensure efficient service and a positive customer experience.

I'm comfortable supporting customers through chat, WhatsApp, and email, and I learn new digital tools quickly. My background includes administrative support, task organization, and remote-work adaptability.

I'm seeking a remote opportunity in customer support, customer service, or virtual assistance where I can contribute to service quality and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Atendente e Apoio ao Cliente

Restaurante

Jan 2024 - Dec 2025 (1 year 11 months)

Provided direct customer service and support, addressing inquiries and resolving complaints. Assisted with sales processes and maintained professional communication while collaborating with the team.

Customer Service Problem Solving Teamwork Organization