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jose Bonzela

@josebonzela

Customer service and administrative support professional trained in virtual assistant workflows, with oil and gas experience resolving queries and maintaining accurate records.

Angola

Message

What I'm looking for

I'm seeking remote opportunities where I can apply my customer support and administrative skills, including email and CRM workflows, calendar management, data entry, and organized documentation.

At CHEVRON ANGOLA, CENTRAL AFRICA, I supported accounting, financial, and administrative operations through reporting, reconciliations, documentation management, and cross-functional coordination.

I reconciled financial records, invoices, and employee reimbursements with approximately 98% accuracy. I also resolved finance-related queries with internal stakeholders, reducing issue turnaround time by approximately 25%.

At CAPINVEST AUDITING COMPANY (SONILS), I reviewed financial records and operational processes, identified control weaknesses and risks, and prepared audit working papers.

Through RemoteHive Hub’s Virtual Assistant Training Program, I practiced customer support workflows, Zendesk ticket handling, email management, calendar organization, and business research using Google Sheets.

Experience

Work history, roles, and key accomplishments

Accountant & Financial Analyst

Chevron Angola

Aug 2008 - Jun 2017 (8 years 10 months)

Supported accounting, financial, and administrative operations through accurate reporting, reconciliation activities, and cross-functional coordination. Reconciled financial records with approximately 98% accuracy and reduced issue turnaround time by about 25%.

Accounting Financial Analysis Reconciliations Reporting Document Management SAP Oracle JDE Microsoft Office

Internal Auditor

Capinvest Auditing Company (SONILS)

Jan 2008 - Jan 2008 (0 months)

Performed reviews of financial records, operational documentation, and internal processes. Prepared audit working papers and supported compliance and internal control assessments.

Internal Audit Financial Reviews Compliance Documentation Risk Assessment