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Móricz Emilia

@mriczemilia

I coordinate operations, customer administration, reporting, and teams to keep daily business workflows running smoothly.

Serbia

Message

What I'm looking for

I'm looking for an operations or administrative role where I can coordinate workflows, support customers and teams, maintain accurate documentation, and use reporting tools to improve daily business operations.

At Step Mode RS d.o.o., I coordinated daily operations, supervised a team of approximately 10 employees, prepared performance reports, processed customer orders, and managed contracts and operational documentation.

Previously at Studio Moderna, I handled customer administration, invoicing, order processing, CRM data, complaints, and after-sales administration. I've also trained new employees and use Excel, Google Sheets, CRM systems, and Microsoft Office to maintain accurate records and support efficient operations.

Experience

Work history, roles, and key accomplishments

Operations Coordinator

Step Mode RS d.o.o.

Apr 2024 - Jan 2026 (1 year 9 months)

Coordinated daily operational activities and supervised a team of approximately 10 employees. Prepared operational and performance reports, processed customer orders, and managed administrative documentation.

Operations Coordination Team Supervision Reporting Order Management Complaint Handling