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MM@mphachampho
Business management professional with 10+ years experience in client-facing roles.
LesothoI am a Business Management graduate with over ten years' experience across insurance, higher education, and customer service roles, known for strong communication, stakeholder management and attention to detail. I have worked as a Sales Consultant, Junior Lecturer and in service quality assurance, delivering client-focused outcomes and practical training materials.
I bring proven abilities in coordination, project planning and multitasking, with technical competence in computer literacy, data entry and office systems. I am motivated to apply my adaptable skill set and resilience to a receptionist role where I can support operations, enhance client interactions and grow with the organization.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Metropolitan Lesotho
Jul 2022 - Present (3 years 4 months)
Assists potential and existing clients to analyze financial needs and advise on insurance products, supporting sales targets and client retention since July 2022.
IBC College Maseru
Apr 2014 - Nov 2021 (7 years 7 months)
Prepared lesson plans, delivered coursework and assessments in business subjects, improving student understanding through structured materials and evaluations (2014–2021).
Lesotho Communications Authority
Mar 2014 - Mar 2014 (0 months)
Provided event support including ushering, hotel bookings and flight arrangements for foreign attendees during the 2014 GRACA summit.
Tangerine Co. Lesotho
Feb 2014 - Feb 2014 (0 months)
Conducted short-term quality assessments of customer service across four Vodacom Lesotho 3G centers, reporting findings to improve service standards (Feb 2014).
Degrees, certifications, and relevant coursework
LTAssociate Degree in Business Management, Business Management
2010 - 2013
Completed an Associate Degree in Business Management covering business management, communication, accounting basics, leadership and computer skills.
Diploma in Business Studies, Business Studies
2007 - 2010
Completed a Diploma in Business Studies focusing on accounting, organizational behaviour, marketing and business law.
C.O.S.C., Secondary Education
2002 - 2006
Completed secondary education with emphasis on English language, commercial studies and principles of accounts.
LesothoYou can contact Mphacha and 90k+ other talented remote workers on Himalayas.
Message Mphacha
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