INItumeleng Nono
@itumelengnono
I am a hardworking, self driven with unparallel work ethic.
LesothoWhat I'm looking for
I am a well-mannered, hardworking hospitality and client-service professional with strong verbal and written communication skills. I am self-driven, highly organized, and dedicated to delivering exceptional customer service across front-desk, food service, and client-relations roles.
I hold a TEFL certificate and training in Occupational Health and Safety, and I have hands-on experience managing bookings, handling transactions, and conducting safety inspections and report writing. I seek opportunities to apply my safety knowledge, English tutoring experience, and frontline service skills to support a customer-focused team.
Experience
Work history, roles, and key accomplishments
Receptionist
Lakeside Hotel
Jan 2023 - Apr 2023 (3 months)
Managed front desk operations, handled bookings and reservations, and delivered responsive guest service to ensure positive guest experiences.
Waitress
Club 266
Apr 2022 - Nov 2022 (7 months)
Served food and beverages, managed orders, and resolved customer complaints to maintain high satisfaction and a clean dining environment.
Receptionist and Cleaner
Lihlomo Guest House
Jan 2022 - Mar 2022 (2 months)
Managed front desk and reservations while maintaining room cleanliness, ensuring rooms were prepared and guests received timely assistance.
Client Service Representative
Unlimited Financial Services
Aug 2021 - Dec 2021 (4 months)
Assisted clients with financial inquiries and account management, resolved issues, and communicated product information to improve client satisfaction.
Bartender, Cashier, Cleaner
RhinoBrother
Jan 2020 - Dec 2020 (11 months)
Operated the bar and cashier responsibilities, handled transactions and maintained cleanliness, and supported packing operations to ensure efficient service.
PREnglish Tutor
Preply
Tutored students in English, improving language skills and helping learners reach individual goals through customized lessons.
Education
Degrees, certifications, and relevant coursework
UTUniversity of Cape Town
Certificate, Occupational Health and Safety; TEFL
Completed certificate programs in Occupational Health and Safety and TEFL at the University of Cape Town.
St. Mary's High School
Lesotho General Certificate of Secondary Education (LGCSE), Secondary Education
Attained the Lesotho General Certificate of Secondary Education (LGCSE) at St. Mary's High School.
KingsGate Primary School
Primary Leaving Education Examination (PSLE), Primary Education
Completed the Primary Leaving Education Examination (PSLE) at KingsGate Primary School.
Tech stack
Software and tools used professionally
Availability
Location
LesothoAuthorized to work in
Job categories
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