Monica Keele

Successfully captured job applications into the selection pre-screening checklist spreadsheet, ensuring accurate and organized data entry. Contributed to the initial stages of the recruitment process by maintaining precise records.

Implemented administrative procedures for document control, filing, and data capturing, significantly improving office efficiency. Managed day-to-day office activities, developed policies, and ensured productive operations while assisting with project cost estimation and tender compilation.

Provided excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. Managed shift duties including table setting, pre-bussing, and maintaining health code standards for food handling.

Evaluated current marketing tactics, identified business needs, and developed comprehensive marketing plans to expand advertising and increase sales. Researched market trends, investigated competitor performance, and adjusted strategies to overcome sales challenges.

Completed a Bachelor of Science with Honors in Electronic-Commerce. Gained extensive knowledge in e-commerce principles and practices.

Completed the Cambridge Overseas School Certificate.

Completed Junior Certificate.

Completed Primary School Leaving Examination.