Open to opportunities

Makhala Mphatse

@makhalamphatse

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Dynamic Business Management graduate with expertise in sales consultancy.

Lesotho

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What I'm looking for

I am looking for a role that allows me to optimize business processes and contribute to team success.

I am a dynamic Business Management graduate with proven expertise in sales consultancy and administrative support. My experience has equipped me with the skills to drive revenue through strategic sales approaches while maintaining a keen eye for detail in clerical tasks. I am passionate about optimizing business processes to achieve efficiency and growth.

Throughout my career, I have excelled in various roles, including as a Sales Consultant and Clerical Assistant. My educational background from Lerotholi Polytechnic has provided me with a solid foundation in understanding customer needs and meeting sales targets. I am ready to leverage my skills and experiences to contribute effectively to your team's success.

Experience

Work history, roles, and key accomplishments

Sales Consultant

Metropolitan Lesotho

Jan 2023 - Dec 2024 (1 year 11 months)

Engaged with customers to understand their needs and effectively presented solutions to meet sales targets. Successfully closed deals and handled customer objections to ensure client satisfaction.

Sales Sales Closing Objection Handling

Clerical Assistant

Ministry Of Labor And Employment

Jan 2020 - Dec 2022 (2 years 11 months)

Provided essential administrative support, including data entry and retrieval, to ensure efficient office operations. Maintained strict confidentiality of sensitive information and assisted with customer service inquiries.

Data Entry Customer Service Confidentiality Administrative Support