Maletsema Mokone

As a highly motivated and adaptable individual, I thrive in fast-paced environments where no two days are the same. With a strong work ethic and exceptional interpersonal skills, I excel in customer-facing roles, prioritizing service excellence and conflict resolution. My experience in the contact center and hospitality industries has equipped me with the skills to handle high-pressure situations with calm and professionalism.

With a solid educational foundation in business and entrepreneurship, I am well-versed in marketing, operations, and strategic management. I am eager to apply my skills and knowledge to drive business growth and success.

As a certified hospitality volunteer and intern, I possess a unique understanding of the importance of exceptional customer service and attention to detail. I am confident in my ability to make a positive impact in any organization, and I am excited to take on new challenges and opportunities.