Looking for a job

Moyoloye Joy

@moyoloyejoy

Customer Support Representative in online sales who handled 40–50 daily enquiries and resolved an order sent to the wrong location.

Nigeria

Message

At Independent Online Sales, I handled 40–50 customer enquiries daily across phone, email, social media, and chat. I answered product and order questions, recommended suitable products, and followed up on outstanding issues.

I resolved an order issue involving goods sent to the wrong location by tracing the order, arranging a resend, and following up through resolution. At Widow Care Organisation, I maintained 4,158 client records and corrected data errors.

Experience

Work history, roles, and key accomplishments

Data Entry Clerk

Widow Care Organisation

Mar 2026 - Jun 2026 (3 months)

Maintained 4,158 client records over three months, ensuring accuracy and organization. Reviewed and corrected data errors, handled sensitive information confidentially, and met deadlines.

Data Entry Records Management Data Accuracy Attention To Detail Confidentiality Deadline Management

Virtual Assistant Trainee

ALX Africa

Feb 2026 - Apr 2026 (2 months)

Used Google Workspace and Microsoft 365 to organize information, manage tasks, and maintain digital records. Conducted online research, prepared summaries, and managed multiple tasks in a remote environment.

Google Workspace Microsoft 365 Task Management Digital Records Online Research Communication Skills Time Management Remote Work

Customer Support Representative

Independent Online Sales

Apr 2023 - Dec 2025 (2 years 8 months)

Provided onsite customer service handling 40-50 enquiries daily via phone, email, social media, and chat. Resolved complaints, identified needs, recommended products, and followed up on outstanding issues.