
Mourine Omondi
@mourineomondi
I support business operations with organized virtual assistance, customer service, and administrative coordination.
What I'm looking for
I've supported day-to-day business operations at ERP Happy through administrative assistance, customer communication, data entry, research, and follow-up. I use Odoo and digital communication tools to keep information organized, handle client requests professionally, and resolve customer issues in a timely way.
At Textgrid, I provided remote administrative, customer, and data support, including transcription, lead generation, online research, email management, and social media support. I worked with remote teams using Google Workspace, Gmail, Skype, Zoom, and Slack while maintaining accurate records and timely communication.
I bring more than three years of experience managing competing priorities independently, protecting confidential information, and keeping workflows moving. I'm comfortable supporting fast-paced leaders with calendar and inbox organization, documentation, coordination, and reliable follow-through.
Experience
Work history, roles, and key accomplishments
Virtual Assistant / Administrative & Customer Support
ERP Happy
Jan 2023 - Jul 2026 (3 years 6 months)
Provided administrative assistance, customer communication, data entry, research, and follow-up. Managed client requests with accuracy and confidentiality, using Odoo and digital tools to support efficient workflows.
Virtual Assistant / Customer & Data Support
Textgrid
Feb 2021 - Jul 2022 (1 year 5 months)
Provided remote administrative and customer support, performing data entry, online research, transcription, lead generation, and information organization. Supported email and social media management and collaborated with remote teams using Google Workspace and other tools.
Secretary (Volunteer)
VSO
Provided administrative and secretarial support, including organizing information, communication, and records. Coordinated routine activities and supported clear communication among participants and stakeholders.
Education
Degrees, certifications, and relevant coursework
Hertford Computer College
Diploma, Computer Applications
Completed a Diploma in Computer Applications on 06 November 2015.
Nile International School
Certificate, Higher Secondary Education
2008 - 2011
Completed a Certificate of Higher Secondary Education from 2008 to 2011.
St. Patrick’s Kigulu Girls Primary School
Certificate, Primary School
2000 - 2007
Completed a Certificate of Primary School from 2000 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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