Georgina Idda

I’m an organized, reliable Virtual Assistant with 5+ years of remote experience supporting businesses and executives. I focus on data entry, document organization, online research, scheduling, email management, and general administrative tasks.

I’m comfortable working independent hours across time zones, with a proven track record of meeting deadlines and KPIs in fast-paced remote environments. I’m quick to learn new tools and processes, and I bring hands-on experience across Microsoft Office, Google Workspace, CRM platforms, and AI productivity tools.

In my Customer Support Consultant role (part-time/remote/contract), I maintained accurate, up-to-date records through consistent data entry and CRM administration across Salesforce, Zendesk, and Zoho CRM. I organized and prioritized customer emails and chats, coordinated follow-ups and appointments, and collaborated with distributed teams using Microsoft Teams, Slack, and Zoom—while handling confidential customer information with discretion.

As a Freelance Virtual Assistant, I managed executive calendars, confirmed appointments, organized email inboxes, and supported decision-making with online research. I also used ChatGPT and other AI productivity tools to streamline research, writing, and administrative workflows, while maintaining organized digital filing systems and confidential client records.