Mouad User

As a customer service agent with experience in managing customer communications, I have developed a strong ability to promote company products effectively. My role at BElTELEACHAT involved tailoring service provisions to meet customer needs while working closely with commercial and marketing departments to align strategies for enhanced brand visibility and sales.

Previously, I maintained personalized relationships with customers at Market Wave, where I supported them in their efforts and managed complaints, ensuring satisfactory solutions for our French-speaking clientele. My experience at ATTAWFIQ MF BANQUE POPULAIRE further honed my skills in business development and portfolio management, allowing me to generate leads and maintain relationships with clients.

With a Bachelor's degree in Business Administration and Management, I possess strong analytical and synthesizing abilities, complemented by flexibility in adapting to various business environments. I am passionate about contributing to team success and driving customer satisfaction.