Lotfi Hamza

I am a results-driven banking professional with a strong focus on client satisfaction and operational excellence. With several years of experience in financial advising and relationship management, I have honed my skills in delivering high-value services that meet customer needs and support business growth. My reliability and strong communication skills have allowed me to build lasting trust with clients and stakeholders alike.

In my most recent role as a Customer Relationship Manager at Attijariwafa Bank, I managed a diverse portfolio of clients, ensuring their satisfaction and long-term loyalty. I successfully delivered personalized financial solutions that aligned with client objectives and promoted banking products through effective cross-selling strategies. My experience also includes acting as a second team supervisor, where I supported team coordination and oversaw daily operations, further enhancing my leadership capabilities.

With a Master’s Degree in Accounting, Banking, and Logistics, I am well-equipped with the knowledge necessary to navigate the complexities of the banking sector. I am passionate about continuous learning and development, as evidenced by my recent certification in AI Career Essentials. I am eager to leverage my skills and experience to contribute to a dynamic organization that values client relationships and operational efficiency.