Moses Otokpeya
@mosesotokpeya
I resolve customer and technical power-system issues through responsive, client-focused support.
NigeriaWhat I'm looking for
At Centurion Power System, I support customers by resolving inquiries across phone, email, and in-person channels.
I help clients troubleshoot power systems and related products, document cases, and ensure timely follow-up through resolution.
I work with internal teams to escalate complex issues, improve service processes, and strengthen customer satisfaction and client relationships.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Centurion Power System
Jan 2021 - Present (5 years 9 months)
Responded to customer inquiries via phone, email, and in-person, providing prompt and effective solutions. Assisted clients with technical support on power systems and related products.
Education
Degrees, certifications, and relevant coursework
University of Benin
Mechanical Engineering, Mechanical Engineering
2003 - 2006
Completed three years of coursework in Mechanical Engineering.
Unity Secondary School Ode-Aye
Senior Secondary Certificate (SSCE), General Studies
1994 - 2000
Earned the Senior Secondary Certificate (SSCE).
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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