Mo San

Ensured review and compliance of policies, contracts, and legal documents, safeguarding alignment with HRIS capabilities. Executed and delivered training of development programs, analyzing HR metrics to identify areas for process improvement. Collaborated with cross-functional teams such as I.T., labor relations, payroll, and legal teams to identify gaps and provide recommendations.

Led the HR department, overseeing recruitment, multi-state leave administration, training, performance appraisal/management, compensation planning, and employee relations. Implemented HR policies and procedures, ensuring compliance with labor laws and federal/state regulations related to benefits, 401(k), leaves of absence, HIPAA, ACA, ERISA, and workers' compensation. Supported talent acquisition

Led a team of Analysts, focusing on planning activities for key Worker's Compensation projects and facilitating data cleanliness and process optimization. Delivered detailed ROI presentations, aiding stakeholders' understanding of performance against budget and forecast, thereby improving planning accuracy. Assessed demand versus capacity to preempt potential staffing issues and ensured appropriat

Directed HR operations and processes including employee relations, employee life cycle support, performance management, goal setting, orientation, and policy development. Partnered with business leaders to develop, manage, and communicate plans and procedures to adhere to compliance with various Human Resources policies, practices, employment laws, standards, and regulations. Implemented a new per

Managed project timelines, objectives, and communications, and gathered project requirements. Developed project strategies, verified, and analyzed project data for Medicare advantage plans. Conducted risk assessments and compliance audits to identify areas of vulnerability.

Managed recruitment, interviewing, and selection processes, filling key positions with qualified candidates. Conducted onboarding and training programs, improving new hire integration and reducing turnover. Developed and enforced HR policies, maintaining a compliant and fair work environment.

Managed hospital programs that supported organizational objectives and collaborated with interdisciplinary departments to improve program outcomes. Evaluated and analyzed program strengths and weaknesses to implement effective strategies. Supervised department managers, budgets, and managed stakeholder goals and objectives.

Provided comprehensive physical therapy services on an as-needed basis at various healthcare settings. This included patient assessment, development of treatment plans, and implementation of therapeutic interventions. The goal was to improve patient mobility, reduce pain, and prevent or limit physical disabilities.

Investigated, evaluated, and settled personal injury claims, determining policy coverages and appropriate payout amounts. Ensured claims were not fraudulent and contacted claimant's employers/doctors for additional information if questionable. Conferred with legal counsel when needed, negotiated settlements, and authorized payments.

Completed a doctoral program focused on physical therapy, gaining expertise in patient assessment, treatment planning, and therapeutic interventions. Developed skills to improve patient mobility, reduce pain, and prevent or limit physical disabilities.

Pursued a Master of Business Administration with a specialization in Human Resources, focusing on strategic HR planning, talent management, and organizational development. Gained comprehensive knowledge in HR functions and their alignment with business objectives.

Studied Political Science, acquiring a foundational understanding of political systems, public policy, and governance. Developed analytical and critical thinking skills applicable to various professional fields.