At Catholic Book Publishing, I manage and optimize Amazon, Shopify, and Faire accounts while overseeing wholesale customer relationships. I coordinate freight and shipping logistics with production teams to support inventory shipments, restock dates, and release schedules.
I also manage new releases and promotions, resolve order discrepancies, and process backorders. My work includes updating inventory records, processing invoices, and resolving shipping claims with USPS, UPS, and FedEx.
Previously, I was a Corporate Trainer & Manager at SVM3, where I trained and onboarded new hires, supported recruitment, and managed business events. As a Business Analyst Consultant at JPMORGAN CHASE, I contributed to system procedures, training materials, resiliency plans, and application testing.
