
Mony Mireles
@monymireles
Front desk receptionist at Hotel Casa Frutas y Verduras, coordinating guest check-ins and resolving concerns.
What I'm looking for
At Hotel Casa Frutas y Verduras en Puerto Escondido, Oaxaca, I delivered personalized service to domestic and international guests. I coordinated check-ins and check-outs, resolved guest concerns, and managed payments and daily cash reconciliation.
My experience also includes customer service and administrative coordination at Berlitz en Saltillo, Coahuila, and personalized client service as a real estate sales advisor at LMC Asesores Inmobiliarios en Saltillo, Coahuila. I’m seeking to build a long-term career in hospitality by providing exceptional service and contributing to guest satisfaction.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Hotel Casa Frutas y Verduras
Jan 2025 - Jan 2026 (1 year)
Delivered personalized service to domestic and international guests. Coordinated check-in and check-out procedures, resolved guest concerns, managed payments and billing, and coordinated with housekeeping and operations.
Real Estate Sales Advisor
LMC Asesores Inmobiliarios
Jan 2021 - Jan 2026 (5 years)
Managed real estate operations with a focus on personalized client service. Prospected new clients, managed documentation, prepared contracts and legal documentation, and maintained high customer service standards.
Administrative & Customer Service Assistant
Berlitz
Jan 2020 - Jan 2021 (1 year)
Managed billing processes and administrative support for clients. Delivered high-quality customer service by resolving client inquiries and issues promptly.
Content Creator
TRES Agencia Creativa
Jan 2025 - Present (1 year 9 months)
Planned and created digital content for multiple client accounts. Produced photo and video content for social media platforms and monitored digital trends to strengthen brand visibility.
Education
Degrees, certifications, and relevant coursework
Universidad del Valle de México
Diploma, Real Estate Management and Sales
2020 - 2020
Diploma in Real Estate Management and Sales from Universidad del Valle de México, completed in 2020.
Universidad de Monterrey
Bachelor's Degree, International Marketing
2015 - 2020
Bachelor's Degree in International Marketing from Universidad de Monterrey, completed from 2015 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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