At Vein911, I support patients, organizations, and internal teams as a primary contact for high-volume healthcare communications. I manage multi-line calls, complex routing, messages, and urgent requests while maintaining accuracy and confidentiality.
Previously, I managed Front of House operations at Wingstop Alaia Guanajuato, overseeing scheduling, payroll-related tasks, inventory, ordering, customer concerns, and daily team performance.
I've trained and coached team members in customer service, operational procedures, and food safety standards. I also teach English from basic to advanced levels through personalized lessons adapted to different learning styles.
As a native Spanish speaker with advanced English, I bring professional communication, patient support, administrative coordination, and problem-solving to fast-paced teams.
