Verónica Torres
@vernicatorres
I deliver bilingual customer support, order coordination, and client experiences for U.S.-based customers.
MexicoWhat I'm looking for
I've supported U.S.-based customers at SurfMed, Peddle, and Cox Communications, handling bilingual service, technical support, order processing, and customer issue resolution.
At SurfMed, I route customer and patient calls, manage DME orders, confirm shipments, and provide tracking updates. At Peddle, I coordinated vehicle purchase and transfer processes, appointments, and communication between buyers and sellers.
I'm a native Spanish speaker with advanced English and a passion for technology, now pursuing technical implementation and customer success opportunities through training in technical support, customer success management, and Python.
Experience
Work history, roles, and key accomplishments
Bilingual Customer Service Representative
SurfMed
Apr 2025 - Aug 2026 (1 year 4 months)
Provided bilingual customer and patient support, routing calls and managing DME order processing. Ensured accurate and timely delivery by confirming shipments and providing tracking updates.
Education
Degrees, certifications, and relevant coursework
Centro De Estudios Internacionales S.C.
High School Diploma, General Studies
Completed high school education at Centro De Estudios Internacionales S.C. in Estado de México, graduating in 2018.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
Interested in hiring Verónica?
You can contact Verónica and 90k+ other talented remote workers on Himalayas.
Message VerónicaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
