Monique Blanchard
@moniqueblanchard
Healthcare administrative professional specializing in patient access, insurance verification, and EMR workflows.
United StatesWhat I'm looking for
I’m a healthcare administrative professional with 10+ years of experience in patient access, medical reception, insurance verification, and clinical workflow coordination. I focus on clear patient communication, accurate documentation, and efficient front-desk operations in fast-paced hospital settings.
Across roles like Patient Services Representative and Patient Access Representative, I manage check-in/out, coordinate appointment scheduling and patient communication, and maintain medical records to support compliance. I’m skilled in Epic, Cerner, Allscripts, and TeleTracking, and I’ve handled copay collection, clinical document processing, and revenue cycle support.
My background also includes supervisory and operational leadership as an Office Manager, where I oversaw day-to-day practice operations, supervised staff, and maintained medical records. I bring a detail-oriented, workflow-driven approach—ensuring data accuracy, smoother patient experiences, and reliable coordination across clinical teams.
Experience
Work history, roles, and key accomplishments
Patient Services Representative
Summit Health System
Jan 2024 - Present (2 years 5 months)
Manage patient communication, update medical records, and handle check-in/check-out. Coordinate scheduling and maintain medication room documentation to support smooth clinical workflows.
Medical Receptionist
Pro-Health Physicians
Jan 2023 - Jan 2024 (1 year)
Support front desk operations by processing clinical documents and assisting with patient forms. Maintain accurate record handling to ensure timely patient services.
Unit Representative
Morristown Medical Center
Jan 2021 - Jan 2023 (2 years)
Coordinate clinical communication, arrange transport, and support sample collection. Maintain charts and documentation to keep unit operations organized and responsive.
Patient Access Representative
Morristown Medical Center
Jan 2016 - Jan 2021 (5 years)
Register patients and verify insurance to ensure documentation compliance. Support revenue cycle activities by maintaining accurate patient information and records.
Certified Patient Access Rep
Newark Beth Israel Medical Center
Jan 2013 - Jan 2016 (3 years)
Perform patient registration, insurance verification, and copay collection. Use TeleTracking for bed assignments and maintain accurate access documentation.
Office Manager
Hudson Physicians
Jan 2008 - Jan 2012 (4 years)
Oversee office operations, including insurance verification and medical records maintenance. Supervise staff and ensure consistent front-office processes to support patient access needs.
Education
Degrees, certifications, and relevant coursework
Berkeley College
2025 -
Attending Berkeley College starting Winter 2025 to the present. The specific field of study and credential are not provided.
Essex County Community College
Psychology
2014 - 2016
Studied Psychology at Essex County Community College from 2014 to 2016.
Drake College of Business
Medical Assistant Certification, Medical Assisting
Earned a Medical Assistant Certification from Drake College of Business.
Affirmation Academy
High School Diploma
Completed a High School Diploma at Affirmation Academy.
Availability
Location
United StatesAuthorized to work in
Job categories
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