Monika Anilkumar Singh
@monikaanilkumarsingh
Technology and business value-focused Business Analyst with international experience.
United KingdomWhat I'm looking for
I am a dedicated Business Analyst and Consultant with an MBA in Energy and extensive international experience across diverse geographies. My career has been focused on driving digital transformation for businesses, enhancing operational efficiency, and implementing process improvements that lead to significant cost reductions. I have held various roles, including Pre-Sales Analyst, Product Analyst, and Business Analyst, which have equipped me with deep expertise in SAP and CRM solutions.
Currently, I serve as a Digital and AI Business Analyst for Severn Trent Plc, where I lead the migration of their customer billing system to the Kraken Tech Platform. My responsibilities include managing requirements, conducting workshops, and spearheading innovative AI-based initiatives. My previous experience at BP and PETRONAS has further honed my skills in product management, stakeholder engagement, and agile methodologies, allowing me to deliver impactful solutions that align with business goals.
Experience
Work history, roles, and key accomplishments
Digital and AI Business Analyst
Severn Trent Plc
Jul 2023 - Present (1 year 11 months)
As a Senior Business Analyst, I lead the migration of Severn Trent's customer billing system to the Kraken Tech Platform, manage Salesforce Service Cloud requirements, and spearhead Gen AI Proof of Concepts to enhance business value.
Salesforce Business Consultant
BP
Jan 2020 - Apr 2023 (3 years 3 months)
Led the Fuels Sales Pipeline Programme using Salesforce Sales Cloud, managing end-to-end implementation, stakeholder management, and change management while optimizing business processes.
Product Analyst
PETRONAS
Jan 2018 - Feb 2020 (2 years 1 month)
Led product development for Vessel and Pricing, conducted market analysis, and evaluated tools for project solutions while following Agile methodologies to deliver project benefits.
SAP Functional Consultant
DSM
Jan 2016 - Jan 2018 (2 years)
Led the implementation of the SAP Environment, Health, and Safety Module, ensuring compliance and efficiency in operations across the organization.
Pre-Sales Analyst
TCS
Jan 2016 - Feb 2016 (1 month)
Supported RFP processes for energy customers, focusing on understanding client needs and aligning solutions to meet their requirements.
Education
Degrees, certifications, and relevant coursework
ULUniversity of London
Master of Business Administration, Energy
Post-Graduation: MBA (Energy), 2 Years Full Time Course.
University of Engineering and Technology
Bachelor of Engineering, Engineering
Graduation: Bachelor of Engineering, 4 Years Full Time Course.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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