Femi James

As a Business Analyst at BT Group, I focus on transforming raw data into actionable insights to support product development. I engage with stakeholders to document requirements and assist in process improvements, ensuring effective communication between technical teams and clients.

In my contract role at Almond, I developed user stories and acceptance criteria while assisting with data analysis from ERP systems. I facilitated requirements gathering sessions and contributed to agile processes, enhancing project delivery through effective documentation.

At Birmingham City Council, I collaborated with internal partners to enhance operational processes. I negotiated solutions between stakeholders and implemented agile practices to improve project delivery and stakeholder communication.

As a Business Transformation Manager at Gold Link Insurance, I led digital transformation initiatives, creating operational modifications and process models to enhance marketing performance. I developed strategies to streamline procedures and improve client engagement.

In my role as a Junior Business Analyst at NLP Limited, I gathered and documented business requirements, conducted workshops, and created business cases. I supported change management initiatives and developed agile user stories to facilitate project success.

Completed a Master's degree in Management and International Business, focusing on strategic planning, stakeholder management, and process improvements to enhance business operations and customer journeys.

Earned a Bachelor's degree in Accounting, gaining foundational knowledge in financial principles, accounting practices, and business analysis techniques.