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Rushpal Bharj

@rushpalbharj

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Experienced Business Analyst specializing in IT transformation and compliance.

United Kingdom

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What I'm looking for

I am seeking a role that fosters collaboration, innovation, and opportunities for professional growth.

I am a seasoned Business Analyst with extensive experience in IT implementation, business transformation, and regulatory compliance projects. My background includes working closely with senior stakeholders across various departments, including Sales, Finance, Operations, and HR. I have a proven track record of helping clients understand and improve their business processes using the BPMN standard, which has significantly enhanced operational efficiency.

Currently, I am engaged with Dalkia UK, where I am involved in a group-wide merger and acquisition project, focusing on harmonizing business systems and processes. My role requires regular interaction with C-suite stakeholders to ensure that system upgrades align with business objectives. I have successfully led multiple projects, including transitioning to a new Applicant Tracking System and migrating to Salesforce, demonstrating my ability to manage complex projects while delivering tangible results.

With a strong foundation in Agile methodologies and a commitment to continuous improvement, I am passionate about leveraging my skills to drive business success. I hold several certifications, including the BCS Certificate in Business Analysis and the PSM1 Scrum Master Certification, which further enhance my ability to deliver high-quality solutions.

Experience

Work history, roles, and key accomplishments

Current

IT Business Analyst

Current

Dalkia UK

Apr 2023 - Present (2 years 4 months)

Led key business systems harmonisation projects to align company processes and systems, delivering end-to-end transformation. Regularly engaged with C-suite stakeholders to understand the impact of upgrades on the business.

Agile Methodologies Business Process Management Stakeholder Management Salesforce Microsoft Dynamics 365 SharePoint)Vendor Management

Senior Business Analyst

Capgemini

Apr 2019 - Mar 2023 (3 years 11 months)

Carried out discovery for HR, Finance, and Procurement processes across multiple regions for Rolls-Royce. Migrated business processes to a new tool for EDF Energy and responded to change requests for HMRC's ADEPT Solution.

Business Analysis Process Migration RFP Cybersecurity Stakeholder Management People Management Business Growth

Business Analyst

A2Dominion

Dec 2017 - Feb 2019 (1 year 2 months)

Managed a £20 Million Group-wide transformation program to replace back-office and front-office legacy systems. Implemented MS Dynamics 365 to streamline operations.

Business Analysis Dynamics 365 System Implementation Legacy System Migration Project Management Stakeholder Engagement Process Improvement Requirements Gathering ERP Systems

Systems Implementor

Glassworks Hounsell Ltd

Jul 2015 - Jan 2017 (1 year 6 months)

Implemented various systems to support business operations. Ensured smooth integration and functionality of new software solutions.

Systems Implementation Software Integration Technical Support Troubleshooting Project Coordination Data Migration User Training System Configuration Process Automation IT Support

Digital Business Analyst

npower

Jul 2015 - Jan 2017 (1 year 6 months)

Contributed to digital initiatives and projects within the company. Focused on enhancing digital processes and user experiences.

Digital Transformation Process Improvement Requirements Gathering Data Analysis User Experience Agile Methodologies

Junior Business Analyst/Production Management Support

FC Architectural Ltd

Mar 2015 - Jun 2015 (3 months)

Supported production management and assisted with business analysis tasks. Contributed to process improvements and operational efficiency.

Business Analysis Production Management Process Improvement Data Entry Reporting Administrative Support Quality Control Inventory Management

Education

Degrees, certifications, and relevant coursework

PSM1

Certification, Scrum Master

2023 - 2023

Achieved PSM1 Scrum Master Certification, demonstrating expertise in Agile methodologies and Scrum framework. This certification enables effective team leadership and project facilitation in Agile environments.

ITIL

Foundation Certificate, IT Service Management

2018 - 2018

Obtained ITIL Foundation Certificate in IT Service Management, gaining knowledge of IT service lifecycle and best practices. This certification supports efficient and effective IT service delivery.

Aston University

MSc, International Business

2014 - 2014

Completed a Master of Science in International Business, focusing on global business strategies and operations. This program provided a comprehensive understanding of international markets and management.

University of Birmingham

B.A. (Hons), Sports Business Management

2013 - 2013

Earned a Bachelor of Arts with Honours in Sports Business Management, specializing in the business aspects of the sports industry. This degree covered areas such as sports marketing, finance, and operations.