Monic Nueva
@monicnueva
Results-oriented business support associate with strong communication skills.
What I'm looking for
I am a highly skilled and results-oriented Business Support Associate with a degree in Education. My experience spans various roles, including e-commerce assistance and administrative support, where I have honed my skills in client retention, inventory management, and team collaboration. I thrive in dynamic environments and am committed to delivering exceptional service.
Throughout my career, I have successfully managed tasks such as phone screening, booking interviews, and handling customer-related duties. My role at Good Guys Direct Marketing Inc. has allowed me to develop strong communication skills, enabling me to work effectively with diverse groups. I am passionate about supporting teams and ensuring smooth operational activities, which I believe is crucial for any organization's success.
Experience
Work history, roles, and key accomplishments
Business Support Associate
Good Guys Direct Marketing Inc.
Mar 2025 - Present (1 year 3 months)
Outsourced applicants, executed phone screenings, and booked interviews. Handled client-retention duties through calls and provided administrative support.
E-commerce Assistant
Visor Philippines Inc.
Mar 2023 - Oct 2023 (7 months)
Updated stock inventory across Anchanto & Selluseller systems. Collaborated with internal teams to ensure smooth operational activities and handled customer-related duties.
CIDL Product Group Assistant
Iontech Inc.
Jun 2022 - Dec 2022 (6 months)
Placed sales quotations and emailed respective departments. Submitted sales reports, performed price uploads, and managed inventory using SAP for Nokia, Tecno, and Samsung accounts.
Executive Assistant/Trainer
PH Global Jet Express (J&T Express NCR)
Apr 2021 - Apr 2022 (1 year)
Assisted in recruiting new trainers and employees suitable for vacant positions, discussing with higher management. Consolidated pre and post-examinations, trainer's weekly reports, agendas, and daily tracking allocations.
Logistics Trainer Admin & Customer Support
PRO SHOP MNL
May 2019 - Jan 2021 (1 year 8 months)
Dispatched and packed all orders within given timeframes. Encoded customer orders from Shopify to the Logistics Booking System and assisted with ad-hoc duties and customer queries.
Junior Kinder Head Teacher
Rainbow Room Learning Center
Sep 2018 - Apr 2019 (7 months)
Taught general subjects including Math, Science, and English. Compiled written student activities and checked student progress through parent-teacher association meetings.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines San Juan Campus
Bachelor of Science, Education Major in English
Completed a Bachelor of Science in Education with a major in English. The curriculum focused on pedagogical theories and practices, alongside in-depth studies of the English language and literature.
San Juan National High School
High School Diploma, General Studies
Graduated from high school, completing a comprehensive curriculum. Developed foundational academic skills across various subjects.
Availability
Location
Authorized to work in
Job categories
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