At Trader Joe's, I managed grocery-section inventory accuracy and organization, supported merchandising and promotional setup, and resolved customer questions and concerns. I also delegated tasks and coordinated a rotating team as Section Leader.
At Picup Media, I used HubSpot CRM to manage outreach records, track follow-ups, and keep prospect data organized. I wrote outreach and follow-up messages and coordinated scheduling between customers and internal teams.
At Stellar Philippines, Inc., I maintained service quality by passing random assessments and implementing best practices. I also handled sensitive customer information confidentially.
At Native Camp, I delivered structured English lessons tailored to individual students and communicated complex ideas clearly. My portfolio is focused on e-commerce virtual assistance.
