MWMonica Wells
@monicawells
Customer service professional with nearly 30 years of public-facing experience.
United StatesWhat I'm looking for
I am a seasoned customer service professional with close to 30 years of experience working directly with the public in roles including waitressing, cashiering, liquidation of businesses and homes, and online and brick-and-mortar reselling. I consistently deliver excellent customer interactions, handle financial transactions accurately, and train new employees to provide friendly, efficient service.
I am a quick learner who is open-minded, empathetic, creative, and strong at problem solving and communication. I am seeking a remote, part-time position where I can apply my customer service, cash-handling, and training experience to support a team and delight customers.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Self Employed
Provided customer-facing services including cashiering, waitressing, and liquidation sales over a ~30-year period, consistently delivering friendly, empathetic service and resolving customer issues to maintain repeat business.
Waitress / Server
Various Employers
Served customers in full-service restaurant settings, trained new front-of-house staff on service standards and POS operation, and handled transactions while maintaining high levels of guest satisfaction.
Liquidation Specialist
Independent Contractor
Managed liquidations of homes and businesses, handled sales both online and in brick-and-mortar settings, and trained staff on cash register operations and customer engagement to maximize recovery and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Deer Lakes Jr/Sr High School
High School Diploma, General High School Education
High School Diploma awarded in 1998 from Deer Lakes Jr/Sr High School.
Availability
Location
United StatesAuthorized to work in
Website
ebay.com/usrSocial media
Job categories
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