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Sarah Blanton

@sarahblanton

Customer-focused cashier with 15+ years' retail experience transitioning to remote call center roles.

United States
Message

What I'm looking for

I seek remote customer service or call center roles where I can leverage my retail experience, phone/CTI skills, and conflict-resolution strengths to improve customer satisfaction and grow professionally.

I am a seasoned retail professional with over 15 years of experience delivering friendly, accurate, and efficient customer service as a cashier. I consistently maintain balanced cash drawers, process diverse payment types, and use POS systems proficiently while training new staff.

I excel at de-escalation, telephone and live-chat support, and handling refunds, exchanges, and billing inquiries. My background includes multi-line phone systems, CTI, IVR, Zendesk, and other customer support tools that prepare me for remote call center responsibilities.

I bring a commitment to improving customer experience, strong communication and interpersonal skills, and a track record of upselling and operational suggestions to increase efficiency and sales. I am authorized to work in the US and hold a current Food Handler Certification.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

JS

Junior High School

Junior High School Education, General Education

Completed junior high school education.

Tech stack

Software and tools used professionally

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Sarah Blanton - Cashier - Maverik | Himalayas